FAQ
What is IBO Academy?
IBO Academy is an online education platform specializing in IT courses. We offer a range of courses designed to help individuals gain valuable tech skills and advance their careers in the IT industry.
What courses do you offer?
We offer various IT courses, including Web Development, Data Science, Cloud Computing, Cybersecurity, and more. Each course is tailored to different skill levels, from beginners to advanced learners.
How do I enroll in a course?
To enroll, visit our Courses page, select the course you’re interested in, and follow the enrollment instructions. Add the course to your cart and proceed to checkout to complete the purchase.
What payment methods are accepted?
We accept various payment methods, including credit/debit cards, PayPal, and other secure payment gateways.
Do you offer any discounts or promotions?
Yes, we regularly offer discounts and promotions. Subscribe to our newsletter or check our Promotions page for the latest offers.
Can I get a refund if I’m not satisfied with a course?
We offer a satisfaction guarantee. If you’re not satisfied with a course, you can request a refund within 14 days of purchase. Please refer to our Refund Policy for more details.
How can I access the courses after purchasing?
After purchasing a course, your eBook will be sent directly to your email. Make sure to check your inbox or spam folder after purchase.
Are the courses self-paced?
Yes, all our courses are self-paced, allowing you to learn at your convenience. You can access the course materials anytime and study at your own pace.
Do you provide certificates upon completion?
No, we do not offer certificates of completion. Our focus is on providing valuable learning materials to enhance your skills.
How can I contact customer support?
For any queries or support, you can contact us via our Contact Us page. We offer support through email and live chat during business hours.
Do you offer live sessions or webinars?
Yes, we regularly conduct live webinars and workshops. Check our Events page for upcoming sessions and register to participate.
What is the IBO Academy blog?
Our blog features articles on tech tips, industry trends, and educational content. It’s a valuable resource for learners looking to stay informed about the latest in IT.
How do I subscribe to the newsletter?
You can subscribe to our newsletter by entering your email address in the subscription box at the bottom of our website. Stay updated with the latest news, articles, and promotions.
Can I access the courses on mobile devices?
Yes, our website and courses are fully optimized for mobile devices. You can access your course materials on any smartphone or tablet.
Are there any prerequisites for enrolling in your courses?
Most beginner courses have no prerequisites. Advanced courses may require prior knowledge or experience in IT. Check the course description for specific requirements.
How often are the courses updated?
We regularly update our courses to reflect the latest trends and practices in the tech industry. Subscribers are notified of any major updates to their enrolled courses.
Can I interact with instructors or other students?
Yes, our platform allows interaction with instructors and fellow students through forums and discussion boards, fostering a collaborative learning environment.
What makes IBO Academy different from other IT education platforms?
IBO Academy offers a user-friendly learning experience with expert instructors, a wide range of IT courses, and continuous support. Our focus on practical, real-world tech skills sets us apart.
How do I know which course is right for me?
If you’re unsure which course to take, contact our support team for guidance. We can help you choose a course based on your current knowledge, goals, and interests.
Do you offer corporate training or group discounts?
Yes, we offer corporate training programs and group discounts. Contact us for more details on customized training solutions for your team or organization.